8202 Breeders Website Banners_Kitten Pack Process (CAT)

WHAT DOES MY NEW OWNER RECEIVE?

  • 1 x FREE bag of Royal Canin Kitten Food
  • 1 x 25% off voucher for their first purchase
  • A second 25% off voucher for their second purchase

WHAT DO I, THE BREEDER, NEED TO DO?

  1. Kitten packs can be ordered FREE with your food order on the ProShop. Simply click ‘Register Litter’ at the checkout.
  2. When you receive the packs you must fill in your Breeders Club number on the front of the pack – this step is important!
  3. You can find your Breeders Club number at the top of any newsletter or on the my account page of the ProShop. Eg. C123456
  4. The best time to give this pack to your new owners is 2 – 3 weeks before they are ready to collect their new pet. If this isn’t possible you can let them know your Breeders Club number and the unique barcode from their pack. PDFs can be downloaded using the link below if required and sent or emailed to your new owners.
8201ÔÇóKitten-2 EDIT (1)

HOW DOES MY NEW OWNER REDEEM THEIR FREE BAG AND FIRST VOUCHER?

  1. Your new owner will need to visit: https://promos.royalcanin.co.nz/mykitten
  2. They are required to enter some basic information including
    1. Your Unique Breeders Code
    2. The Pack Serial Number NZa1B2c3 - found below the barcode on the back of the Royal Canin pack
  3. Your new owners are able to select from Mother & Babycat or Kitten dry diets. Make sure you let them know which diet you recommend.
  4. Once the sign up process is complete your new owner will receive a validation email.
    1. It is important that they validate their account so they can access it in the future.
  5. They will also receive a Welcome Email with their first 25% off voucher. The voucher is valid for 6 months from the date it is sent and can be redeemed in any participating pet store, veterinary clinic or online retailer.
  6. The free bag of food will normally take 2–3 days to arrive. Your new owner will receive an email with the tracking details of their delivery.

HOW DOES MY NEW OWNER RECEIVE THEIR SECOND 25% OFF VOUCHER?

  1. Your new owner will need the details from the bag they purchase using the first 25% off voucher
    1. Date
    2. Name of product
    3. Place of Purchase
  2. They then need to log in to the Healthy Pets Club, Pet Owner Portal at: www.royalcanin.com/nz - the log in can be found in the drop down menu at the top right of the page.
  3. They will then see a link on their dashboard to enter the details the from the purchased bag of Royal Canin.
  4. Their second 25% voucher will be emailed to them
  5. This voucher is valid for 6 months from date of issue.
  6. New owners can also find copies of their vouchers in Pet Owner Portal of the Healthy Pets Club, should they need to.


WHAT ELSE DO I NEED TO KNOW?

  1. New owners may only receive up to 2 free bags of food in any 24 month period even if they purchase more than 2 puppies or kittens from a qualifying breeder.
  2. 25% off vouchers are only valid one per person.
  3. The promotion is not open to members of the Royal Canin Breeders Club.
  4. Packs can not be sent overseas—if however you are sending a kitten between New Zealand and Australia please contact pro.nz@royalcanin.com to arrange this.
  5. Full terms and conditions can be found here.

HOW DO I EARN BREEDER REWARDS POINTS?

  1. Every FREE bag of food your new owners sign up for = 4 Breeder Rewards points
  2. Every second 25% voucher redeemed = 6 Breeder Rewards points
  3. Learn more about the Breeder Rewards programme here


If you have any queries about the process please contact pro.nz@royalcanin.com